Frequently asked questions
How many years has Woodley been in operation?
Woodley Equipment Company has been in operation since 1989.
Are staff trained on new and/or updated processes?
Yes, all our staff are trained annually to review and update any processes that have been updated or amended. Whenever new processes are rolled out, training is carried out straight away to all parties involved.
Do you have a Quality Management System (QMS)?
Yes we have a QMS in place. This consists of all the elements required of an ISO 9001:2015 company, for example a Quality Procedures Manual, Scope Document, Master Risk Register, Process Flows along with a program of Internal and External Audits, CA/PA management, regular management meetings, Document Control and training needs analysis.
Do you record phone calls?
Providing the best possible service for our customers is something we are passionate about at Woodley Trial Solutions. To assist provision of ongoing training for our team to provide outstanding service quality, some of our calls are recorded.
For how many years have you provided clinical trial equipment and ancillary supply distribution?
For 35 years, Woodley Trial Solutions have supported clinical trials worldwide with supply of tailored medical and laboratory equipment. Over the years we have innovated, developed product knowledge and can offer expert advice on which equipment is most suitable for your clinical study. This factors in not just the relevant equipment for the study in line with your budget, but also in ensuring it is regulated to use in the countries where your study is located. We offer a full range, from essential laboratory equipment, through to the latest connected devices to support decentralized clinical trials.
Our dedicated team of experts will consolidate your procurement by offering a reliable and comprehensive service with complete support through-out your trial. Additional to equipment sourcing and supply, we provide:
We are grounded in science and technology-driven, though it's the dedication, expertise and knowledge of our people that set us apart from the rest.
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