Please see some of the excellent comments our team have received for their dedicated customer service.
For reliable clinical trial equipment supply, please get in touch with your requirements.
Have been impressed with Katie's project management when she took over the project. She's been very responsive to all queries and requests I have sent to her.
Customer Liaison Manager, Large CRO
Main area I worked on was the collection of equipment. Due to the local office we had many problems getting equipment back. Alex and the team were proactive and tried everything they could to push the team and get a resolution. There communication and collaboration with myself was excellent and always came back to me with suggestions and how I could help push things. I knew I could email and ask any questions and would receive answers even when Alex was away, someone was there to help with the studies and the challenges.
Communication was good. Friendly approachable team. The only area I really worked on was the collection of the machines, this seemed to work well from Woodley's side - it was our own side that had the issues!
Global Studies Manager, Large Biotech company
"I am absolutely happy with services Woodley provides. All processes are very transparent, we never had any troubles with equipment provided, timelines or logistics. Undoubtedly, that these advantages are multiplied with perfect communication: it is a pleasure working with you! Woodley will be my first choice for further studies."
Lead Project Manager, Global CRO
"I only worked with very competent Woodley PMs. Even when there was an issue, the PMs always tried to solve it as quickly as possible, keeping up the communication."
Project Manager, Large Pharmaceutical
I really appreciate the swift and professional communication Woodley provides. I also love how Woodley is a partner - shows this always by working with us. I never feel like we cannot come together to figure out something to find a solution that works for Woodley and ourselves.
Contracts Associate, DCT Specialists
Katie was phenomenal and truly an asset to get these trials closed out. Katie truly is a star!
Project Manager, Global Laboratory Organisation.
Woodley Trial Solutions estimated timelines for purchasing and delivering the other supplies were slightly better than the other vendors, and the communication went very smoothly with Woodley.
Thank you very much for your support!
Project Manager, Global CRO
The Woodley team, and in particular the Project Manager (Kirsten Pendlebury) were extremely efficient, making the whole process both simple and smooth - despite us needing to have the equipment picked up and delivered from and to different sites.
The communication was excellent, with response times to queries very speedy. We were kept in the loop the whole time so that we could easily track when to expect the pick up/delivery of our equipment.
Much appreciated!
Research Administrator, NHS Foundation Trust Hospital
Mo did fantastic work! It was always a pleasure to communicate to her. Overall - a reliable, professional company - I would definitively suggest for future studies.
Senior Clinical Trial Manager, Large CRO
Thanks for your support in this urgent study. I am happy with your services.
Project Manager, Large Biotech
We appreciate support in the study and hope for future collaboration.
Senior Project Manager, Large CRO
No need for improvement. Maureen is always so great to work with!
Clinical Project Administrator, Large Pharmaceutical
I worked with Woodley Trial Solutions on a study and the overall study support was absolutely amazing. Whenever I had questions, issues or anything, Woodley Trial Solutions not only stepped in immediately to investigate and provide support, but were always quick with replies and assistance, no matter of the issue. I am very satisfied with the team I worked with. They were all great professionals. I have been recommending Woodley Trial Solutions for all my studies, not only because of better prices and timelines compared to other competitor vendors, but because of the great support I have received. A great thank you for your team, looking forward with working with you again!
Senior Specialist in Clinical and Ancillary Supplies, Large CRO
Great communication with Hennah and overall responsiveness and professionalism. A pleasure to work with.
Vice President of Clinical Research, Large CRO
Tracy Critchley has been great!
Country Lead Monitor, Large Pharmaceutical
I was very satisfied with the Project Manager work overall, with his expertise, responsiveness and willingness to help. I was also very satisfied with the delivery and collection process in general, especially where the site contacts were way too difficult to deal with.
Senior Project Management Analyst, Large CRO
I am extremely satisfied with the communication and helpfulness of our new Project Manager.
Clinical Trial Supply Associate, Large CRO
Ms. Katie Hughes showed really great performance during the whole study. I would recommend in case she is the Project Manager.
Senior Clinical Research Associate, Large CRO
I enjoyed working with Katie. She is very proactive and quick in answering our questions and needs. I hope to be working with you too on other projects in the future.
Senior Clinical Research Associate, Large CRO
24 hour turnaround from me creating the Purchase Order, you receiving the Purchase Order and us receiving the goods the next day surely can't be beaten! Very impressive! Thank you to Joel Trickett and Kirsten Pendlebury, and other members of the team involved in the process.
Clinic Support Manager, University Hospital
Very efficient help received in making the contract move forward with Dexcom, and in understanding our needs and milestones. Highly appreciated, thank you very much.
Director, Medical Device Manufacturer
Quick communication with the Project Manager.
Project Manager, Large Pharmaceutical/Biotech
Good relationship with responsive Project Manager's and Account Manager (Alexis Whittle).
Project Manager, SME CRO
Hennah Patel and Linda Slipko were very kind throughout the entire order process. I would like to continue working with them on future orders.
Project Manager, Research University in USA
Tracy was very helpful and efficient
Nurse Consultant, Medical Clinic
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