Highly experienced biomedical scientists are available to provide advice and support which can minimise equipment down-time. This helps the study to continue with limited interruption and without undue delay.
Service benefits
Advice during initial equipment set up
Advice on maintenance issues that arise during clinical study
Troubleshooting, including advice on laboratory protocol to resolve issues relating to the interpretation of results and recalibration advice to avoid the need to return equipment
Configuration and calibration of medical analysers and the supply of quality control samples
Dedicated telephone and email support
Our experienced staff can source the right products based on your requirements
Organised shipment to every investigator site globally
Act as first point of contact for operational or technical support
Quick equipment replacement should any malfunction occur during the equipment rental/hire period
When the study is complete, we will organise the collection of the equipment
For the hirer, we supply a monthly data pack, containing all equipment details, history and placements
Need products and equipment for your clinical trial?
We have excellent availability.
See our product rangeShould the need arise, we can also arrange for replacement equipment to be rapidly despatched. We have a healthy stock of products which can be despatched quickly for next day delivery to mainland UK sites, and one to three days for international delivery.
