Equipment logistics: the three circles of success to ensure your next clinical trial remains on track


Behind every successful clinical trial lies a series of decisions, actions, and strategies that ensure momentum never falters and progress never stops. The logistics of securing and delivering clinical trial equipment is one of these critical ‘unseen’ areas that can make or break your efforts.

Over the years, Woodley Trial Solutions has seen what works – and what doesn’t – in close detail. Our supplies move around the world every day and our team constantly gathers insights and intelligence into the best possible way of navigating potential issues. We’ve even been at the heart of transforming a logistical nightmare into added customer value.

So, when it comes to instinctively understanding your priorities and empathising with the challenges that trouble you most – whether that’s an unfamiliarity with your country’s customs processes, a fear of missing delivery in time for your SIV (Site Initiation Visit), or anything in between – few businesses are better placed.

Our logistics success is built around three distinct areas, all working in harmony to deliver consistent reassurance and make your life as simple and hassle-free as possible.

WHEN – Delivering your equipment on time

Few things are more important in running a clinical trial than keeping to your agreed timeframes. That’s why we’ve consistently invested in our Importer of Record service, which removes the administrative and legal burden that clinical sites might otherwise face and enables you to concentrate solely on your patient interactions.

By becoming a recognised Importer of Record in the European Union and the United States of America, Woodley Trial Solutions has made transporting clinical trials equipment across borders a smoother, more reliable process.

In each of these destinations, we secure all necessary permits and complete any required documentation to ensure your equipment arrives ahead of your SIV date. That can include, but is not limited to, certificates of conformity, certificates of origin, local registrations, local language manuals, and MDR compliance. In countries where we are not an Importer of Record, we have long-established working relationships with trusted third-party partners who take on that responsibility.

WHERE – Getting equipment where it is needed

Our philosophy is simple: all bases covered. Whether your site is close to a Woodley Trial Solutions office or you’re based further afield, our team is adept at forward planning in detail and providing the knowledge, expertise, and reliability you need.

Across single site, multi-site and decentralised clinical trials, we constantly work to find solutions before potential challenges turn into noticeable problems. We also understand the necessary steps that help to ensure clinical trials in Latin America or Africa, for example, avoid costly and frustrating delays wherever possible.

Familiarity with virtual customs inspections is just one example of our proactive approach. Our team regularly completes these for importing to different African countries, navigating the process with ease in order to secure the necessary certificates of conformity before the shipment is made.

HOW – Providing a complete door-to-door service

Through our comprehensive white-glove service, our team handles all your specific needs to deliver an exceptional, tailored service from start to finish.

Past requests have seen us drop off equipment in narrow, defined timeframes; removing packaging and pallets from medical sites after the completion of our delivery; and even arranging for a specialist gym company to visit several sites across a country to dismantle and remove leg presses used in a patient study.

Simply let us know what you need – and we’ll get it done.

Investing in logistics; investing in you

As with any critical decision, you should always invest time and energy in choosing the right equipment supplier for your clinical trials. Look for a partner who has experience around the world. A partner who can adapt to your unique circumstances and needs. And a partner that works proactively to ensure your trial is able to operate freely and without interruption.

Ready to find out more? Speak to our friendly, knowledgeable team today.


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